FAQs

When will my order arrive?

For United States orders, processing takes 1–5 business days and transit takes 1–15 business days, for an estimated total of 2–20 business days. Processing and delivery days are Monday–Saturday, excluding applicable holidays. See our Shipping Policy.

How much is shipping?

Standard shipping is $5.90 for order subtotals up to $40.00, $4.90 for $40.01–$78.99, and free from $79.00. Amounts are in USD and are based on the subtotal after discounts. Checkout shows the applicable charge before payment.

Do you ship to Canada?

Shipping is available to eligible Canadian addresses. Contact support@teezioo.com for a delivery estimate before ordering. Checkout confirms address eligibility.

Can I return or exchange an item?

We accept returns and exchanges for defective, damaged or incorrect items. We do not accept change-of-mind returns of non-defective items. Email us within 30 days of delivery with your order number and photos. Wait for authorization before returning anything. See our Return policy.

When will a refund appear?

Approved refunds go to the original payment method. Allow 5–10 business days after the refund is issued, depending on your payment provider. See our Refund policy.

How do I choose a size?

Use the chart for your specific product and compare it with a garment that fits you well. Our size and fit guide explains how to measure. Contact us before ordering if you need help.

How do I track my order or contact support?

Tracking details are emailed when your order ships. For order help, include your order number in your message. You can also use our contact form.

Contact Teezioo

Operated by BeeGo LLC
1942 Broadway St, STE 314C
Boulder, CO 80302, United States

Email: support@teezioo.com
Phone: +1 (719) 284-0013
Support hours: Monday–Saturday, 9:00 AM–6:00 PM Eastern Time.